->
top of page

Return & Refund Policy

A legal disclaimer

Last Updated: March 2026
Website: www.yatharthpet.com

At Yatharth Pet, we strive to provide high-quality pet products and a great shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

  • Products can be returned within 7 days of delivery.

  • Items must be unused, unopened, and in original packaging.

  • The product should be in the same condition as received.

  • A valid proof of purchase (invoice/order ID) is required.

2. Non-Returnable Items

The following items are not eligible for return:

  • Opened or used pet food

  • Perishable goods

  • Hygiene-related items (e.g., grooming products, supplements if opened)

  • Products damaged due to misuse or improper handling

3. Damaged, Defective, or Wrong Products

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery

  • Share clear photos/videos as proof

  • We will arrange a replacement or refund at no extra cost

4. Return Process

To initiate a return:

  1. Contact us via:

  2. Provide your order details and reason for return

  3. Our team will guide you through the return process

5. Refund Policy

  • Refunds will be processed after the product is received and inspected

  • Approved refunds will be credited within 5–7 business days

  • Refunds will be issued to the original payment method

6. Shipping Charges

  • Return shipping charges may be applicable unless the return is due to our error

  • Shipping charges are non-refundable

7. Cancellation Policy

  • Orders can be cancelled before they are shipped

  • Once shipped, cancellation is not possible

8. Contact Us

For any queries, feel free to contact us:

Yatharth Pet
📍 Dhayari Phata, Pune
📞 9284985289 / 7768987886
🌐 www.yatharthpet.com

Note: Yatharth Pet reserves the right to update this policy at any time without prior notice.

bottom of page